FAQ Frequently Asked Questions

Everything you need to know about Deerhorn office furniture in one place! From details on materials and workmanship to information on delivery and personalization options, you’ll find comprehensive answers to your questions here.

Help – F.A.Q.

Frequently asked questions

About Deerhorn

Deerhorn office furniture is manufactured in Poland, in the Lublin region, in Bilgoraj. We rely on local production, which allows us not only to ensure the high quality of our products, but also to support the development of the region. The production process in Bilgoraj is carried out using modern technology and precise craftsmanship, which makes Deerhorn furniture solid and aesthetically pleasing. As a result, we have full control over the quality and timeliness of deliveries, which translates into customer satisfaction. Manufacturing in Bilgoraj also allows for faster order processing and flexibility in customizing furniture to meet individual customer needs.

We set ourselves apart from the competition with high-quality workmanship and durable materials such as oak and steel. We offer a wider selection of furniture, including height-adjustable desks, corner desks and conference tables, giving you more versatility and customization. Our furniture is also more ergonomic, providing comfort throughout the workday, unlike competitors who often focus only on appearance. In addition, manufacturing in Poland allows for faster order processing and greater control over quality. When you choose Deerhorn, you are investing in quality, functionality and comfort.

We serve about 6,000 customers annually. Thanks to our high-quality furniture and professional service, we have gained the trust of many companies and individuals who choose our products for their offices.

The success of the Deerhorn brand is based on several key factors. First of all, we focus on the high quality of our furniture, which combines modern design with functionality. In addition, we offer an individual approach to customers and flexibility in customizing products to meet their needs. Our desks, armchairs and other furniture are ergonomic, ensuring comfort and productivity. Production in Poland allows for full control over quality, as well as faster delivery of orders. These features have earned Deerhorn the trust of customers and made it a leader in the office furniture industry.

Deerhorn has been among the leaders among office furniture manufacturers for several years, thanks to consistent investment in quality, innovation and customer satisfaction. Our brand has gained recognition in the market by offering high-quality furniture that combines modern design with functionality. Operating in the market for several years, we have built a strong position, becoming one of the leading office furniture manufacturers in Poland.

Deerhorn furniture differs from New Style furniture primarily in its approach to quality, design and personalization. We focus on high quality workmanship with solid materials such as oak and steel, ensuring durability and an elegant look for years to come. We also offer greater flexibility in customizing furniture, offering a wide range of desks, armchairs and tables to suit different spaces and preferences.

Unlike New Style, which focuses on more standardized solutions, Deerhorn places a strong emphasis on ergonomics and furniture comfort, making our products ideal for long-term use. In addition, manufacturing in Poland gives us full control over quality and faster order processing, which is not always possible with companies like Nowy Styl.

In short, Deerhorn stands out for its more individual approach, ergonomics and high quality, while New Style offers more mass-market solutions.

We stand out from the competition thanks to several key advantages. First and foremost, we offer fast turnaround times – most of our furniture is available in as little as 5 business days, allowing you to furnish your office in no time. Our furniture is delivered complete, which eliminates the need for self-assembly and saves time. In addition, we focus on high quality materials – we use aged wood, oils and other raw materials with excellent properties, which ensures the durability and aesthetics of our furniture. Thanks to production in Poland, we havefull control over quality and enable faster delivery of orders. By choosing Deerhorn, you are investing in quality, functionality and aesthetics that set us apart from the competition.

Year after year, we are dynamically developing and increasing our production. We serve thousands of customers a year, both individual and business, in Poland and abroad. We invest in modern technologies and expansion of our machinery to meet the growing interest in our furniture. We focus on the quality of workmanship and individual approach to each order, which allows us to maintain a stable and significant position in the wood and metal furniture market.

Yes, Deerhorn offers a loyalty program for its customers. For more information, contact the Department of Customer Service (DOK).

Products and personalization

Deerhorn desks are mainly made of solid oak wood and metal. It is real wood that can be finished with natural oils.

Feature	Solid oak	Laminate / MDF board
Material	Natural wood	Plate covered with a thin layer of plastic
Durability	Very high, can be renewed	Limited, prone to chipping
Touch and feel	Warm, natural, pleasant	Artificial, cold, flat
Ecology	FSC-certified wood	Industrial product
Resistance over time	Patinates, gains character	Aging, needs replacement

Yes, Deerhorn desks are spacious and designed with office equipment in mind, including desktop suites and multi-monitor workstations.

They can be added at the order stage.

Desks with adjustable top heights offer a number of health and comfort benefits:

Improve posture: Enable easy transition from sitting to standing, which reduces strain on the spine, neck and shoulders, helping to maintain proper posture.
Increase physical activity: Standing work promotes more physical activity throughout the day, helping to burn more calories and improve blood circulation. Regular use of an adjustable desk can reduce the risk of diseases associated with a sedentary lifestyle, such as obesity and type 2 diabetes.
Increase concentration and productivity: Changing positions can improve oxygenation of the brain, which benefits concentration and productivity. Users often report feeling less tired.
Flexibility and personalization: electrically adjustable desks allow you to quickly and easily adjust the height of the tabletop to suit your individual needs, which is especially important in workplaces shared by multiple people.
Improved well-being: Being able to change positions and work standing up can reduce feelings of discomfort and tension, as well as help improve mood and reduce stress.
Reducing back pain: Studies have shown that using an adjustable desk can reduce upper back and neck pain.
Improved sleep quality: Reducing muscle tension and back and neck pain from working at an adjustable desk can contribute to better sleep quality.
Support for people with disabilities: Enable desk heights to be adjusted to meet the individual needs of people with various mobility limitations.

Yes. We design desks with ergonomics in mind, adjusting the size and height to fit the needs of the job.

No. The countertops are made of solid oak wood with high strength and stability.

Yes, Deerhorn offers modular office furniture such as bookcases, chests of drawers, pedestals, cabinets, display cabinets, hanging shelves

You can place an order for Deerhorn furniture easily through our website. All you need to do is select the product you are interested in, add it to your shopping cart, and then proceed to the order form, where you will enter your shipping information. After completing the form, you will be able to make an online payment or choose another form of payment. If you have any questions or want to discuss the details of your order, you can contact us by phone. Our team will be happy to help!

IT companies rely on ergonomics, natural materials, quality, style, functionality, work climate. And this is what Deerhorn furniture provides.

Ergonomics – Deerhorn desks are suitable for a specific team, for creative agencies, software houses and design studios. That’s why during long working hours Deerhorn desks will work best.
Natural materials – when you sit for 10 h or more, working with wood has a salutary effect on you – it relaxes and calms you down, and your work becomes more creative.
Premium quality – often IT employees work intensely, remotely and for long periods of time – the furniture has to withstand this. Solid wood and steel can handle it without a problem.
style – each piece of furniture looks unique, not like a folding box from a catalog. The style of Deerhorn furniture is versatile, as it fits many types of interiors (japanese, minimalist, modern classic, Scandinavian, eclectic) fits an open space in a start-up, a lawyer’s office, an architect’s studio and a programmer’s living room with three monitors.

Functionality – Deerhorn furniture is designed to take 100% advantage of its capabilities. From desks, to corner desks with shelves, drawers, adjustable desks, desk accessories, cable pass-throughs, dressers with drawers, opening, to cabinets with shelves, for clothes.

work climate – natural materials, solid workmanship and aesthetics that never get boring. This is what makes Deerhorn premium wood furniture give a unique working atmosphere.

We are pleased to inform you that for larger orders there is a possibility to negotiate prices and get a discount.

We encourage you to contact our Customer Service or Sales Department, providing details of the planned order (what kind of furniture, in what quantity). Our specialists will individually analyze your needs and present the best possible price offer, taking into account a potential discount.

Yes, of course, it is possible to order 1000 desks.

We are able to undertake large orders, both for companies and institutions. In the case of such a significant volume, we encourage you to contact our sales department or Customer Service Department directly. Our specialists will discuss with you the details of your order, including your preferred desk model, materials, possible personalization options, as well as provide you with an individual price quote and approximate lead time.

Please send us your inquiry through the contact form on our website, by email or by phone. We will be happy to answer all your questions and prepare the best solution for you.

Yes. Deerhorn’s style is versatile, combining wood and steel, making it blend well with different arrangements.

As a standard, we send our furniture fully assembled to ensure its stability and durability from the moment of delivery. This is a priority for us because we believe that solid connections made in our workshop guarantee the highest quality.

However, we understand that in some situations self-assembly may be preferred due to transportation logistics or individual preferences. We encourage you to contact our Customer Service or Sales Department before placing an order. We will discuss with you the possibility of customizing your order and explore whether there is an option to prepare selected furniture for self-assembly. If so, we will provide you with the necessary components, accessories and assembly instructions.

Yes, our collections are consistent with each other and fit into an office or study, or even a home.

Yes, for standard products. For personalized, we set the conditions individually.

Stability and durability of our furniture are a priority for us. An example of the durability of our desktops can be seen in a test conducted at a gym, where a Deerhorn desk top withstood an impressive load of 1.5 tons.

The standard lifting capacity is about 100-120 kg, so it will easily lift office equipment, monitors and accessories.

Definitely yes. Deerhorn desks look great and are also functional in home interiors.

Yes – the adjustment range (about 64-128 cm) covers the needs of most users.

Deerhorn furniture is made from high-quality materials that ensure its durability, aesthetics and functionality. The main raw materials used in production are.

Oak wood: is the primary material in the production of Deerhorn furniture.
Steel: used in the construction of furniture legs and frames. Steel provides stability and modern character of furniture, blending perfectly with wood.
Furniture board: used in the production of some furniture models, such as Scandinavian-style desks. Furniture board is durable and easy to work with, making it possible to create furniture with different shapes and finishes.

For sitting position: forearms should be parallel to the floor. For standing position: elbows at a 90° angle. Our position memory panel makes it easy to return to your favorite settings.

Deerhorn adjustable desks are delivered to the customer already assembled. The customer does not have to worry about assembly.

Yes – the solid wood tops are very sturdy, so you can easily attach monitor mounts

Yes – the mechanism is quiet, smooth and does not disturb others in an open space. It is ideal for offices.

To order a desk with a different dimension, you can use our online configurator, where you can easily adjust the dimensions to suit your needs. Alternatively, you can enter the required dimensions in the notes to your order or contact us by email and our team will help you customize your desk.

Yes, we make desks, furniture also in individual dimensions. Contact our Customer Service Department to discuss the details.

At Deerhorn, we manufacture office furniture that combines modern design with functionality and versatility. We offer desks – classic, height-adjustable and corner desks, ideal for a variety of spaces. We also offer conference tables, bookcases and office cabinets for storage, as well as ergonomic chairs and chairs with certifications for work comfort. In addition, we offer furniture for common spaces that combine aesthetics with practicality and fit different interior styles. Our furniture is flexible and adapts perfectly to the needs of any office.

It is possible to modify the furniture from our ready-made designs. Each project is considered individually. For more details, contact the Customer Service Department.

Of course, it is possible to customize the color of countertops according to individual preferences, but this requires prior consultation with our Customer Service Department. In this way, we can ensure that the selected shade will be suitable for the furniture model and meet aesthetic and functional expectations.

Feel free to contact our team, who will help you choose the right staining method and advise you on the available colors and their durability.

Accessories such as a milled hole, round or rectangular grommet, USB extender, as well as vertical and horizontal cable channel can be added to each desk. Also, an extension or drawer and shelf can be added to the desk by placing an order. All accessories can be found on the home page under the furniture/desk accessories tab.

If you do not use the configurator when placing your order, you can choose additional accessories and enter their location in the comments when placing your order. Our team will do its best to make your desk fully customized to your expectations.

Yes, you can order the top and frame in another dimension. Price determined individually due to modification.

Yes, we offer standard sizes of desks and office tables, as well as the possibility of their individual modification according to customer needs.

Furniture can be modified after checking the possibility of change in terms of technology. The person from the Customer Service Department who will take care of your order will send you information regarding the quote with a prepared pro forma for payment. Prepayment is required for individual orders.

Our furniture combines modern simplicity, versatility and naturalness. Thanks to subdued colors, high-quality materials and light form, they fit perfectly into modern interiors, Scandinavian style, eclectic arrangements, as well as cozy, natural spaces inspired by boho style. They are perfect for both minimalist, functional offices and warmer, more homely arrangements. Their neutral character allows them to be easily combined with different aesthetics – from loft to modern classic

Deerhorn desks are available both off-the-shelf and on order. Many models are in stock and can be shipped within 2-5 business days .

Yes, we have an offer of used furniture, for rent, which are available off-the-shelf, which allows you to quickly furnish your office without a long wait .

Delivery and installation

Yes, we offer ready-made office furniture collections available off-the-shelf. Thanks to our inventory and state-of-the-art production line, we are able to ship ready-made furniture almost immediately, allowing for fast delivery and short waiting times. Our furniture is delivered whole, carefully protected so that it arrives to you in perfect condition. In the case of larger furniture, such as beds, due to their dimensions, they may be shipped in pieces for self-assembly. However, even in such cases, assembly is simple and quick – it usually only takes a few minutes to assemble the furniture.

The estimated lead time for standard orders is 2-5 business days. For larger orders, the deadline is set individually.

If there happen to be any postponements of the completion date, you will be informed by email.

The cost of delivery is automatically calculated in the shopping cart when placing an order and depends on the choice of furniture.

It is possible to quote for the lifting service. To determine the feasibility of the lifting service, please send us information:

type of building (if it is a house, do not specify the floor and whether there is an elevator, staircase, because the courier does not bring furniture into the premises)
floor
whether there is an elevator, if so please specify its dimensions (please specify in case of a block/office building)
dimensions of the door through which the furniture is to be brought in
dimensions of the staircase, whether there is a turn (please specify in case of a block/office building and bringing furniture up the stairs)
possible obstructions (e.g., glass walls)
whether it is possible to drive a van to the outside door through which the furniture will be brought in

After sending the above information, we will submit a request to determine the feasibility of the service to the courier company. The rate for performing the service is determined by the courier company.
Note: the courier delivers furniture on pallets:

in case of a block/office building, the courier brings the order behind the first door of the apartment/office building

In the case of a building, for example, a single-family house, the courier provides the service of bringing behind the first door of the building

Most furniture, for safety reasons, is shipped on pallets, folded, properly secured for transport. It is not possible to order body furniture in packages. All “Slim” desks are shipped only folded, as the 18 mm thick top can be damaged during transport if packed in a package. Only hangers and some desks are prepared in this way for transport. With each product that we send in packages, there is such information.

Of course! We offer the possibility of shipping office furniture abroad. We deliver our products to many countries, taking care of proper security and timely delivery. Contact us for details on available shipping options and costs.

Yes, we will be happy to help you with the comprehensive furnishing of your office. Whether you are furnishing a new office or planning to refresh your existing space, our team is ready to advise and suggest optimal solutions. We offer a wide selection of desks, bookcases, pedestals, conference tables and other furnishings that together will create a functional and stylish work environment. Feel free to contact us to discuss your needs and receive a customized quote.

Yes, we offer ready-made office furniture collections available off-the-shelf, which stand out from the competition due to our quick turnaround time and high quality workmanship. Thanks to our inventory and modern production line, we are able to ship ready-made furniture almost immediately.

Yes, we offer standard sizes of desks and office tables, as well as the possibility of their individual modification according to customer needs.

Yes, you can see our products in display points in many cities in Poland, but also abroad: Warsaw, Katowice, Lodz, Wroclaw and Gdansk, Rzeszow and, of course, Bilgoraj. Our showrooms are also located abroad, in countries such as Germany and the United Kingdom, where customers can see for themselves the quality and design of our office furniture.

Yes, we have warehouses with finished furniture, which allows for quick shipments and short waiting times. Thanks to our inventory and modern production line, we are able to ship finished furniture almost immediately .

Our furniture is delivered whole, which saves time and eliminates the need for on-site assembly. This makes us stand out from our competitors, who often offer furniture for self-assembly, which can increase waiting time and require additional effort on the part of the customer.

All Deerhorn furniture comes with a 24-month warranty. We also offer the option to extend the warranty to 7 years if paid service is purchased annually.

Yes, we offer after-sales service. If you need assistance after the warranty period has expired or for damage not covered by the warranty, please contact us.

Free delivery applies to orders over $9000. Furniture is shipped fully assembled on pallets. Furniture assembly is free of charge.

Payments and financing

You can pay for your order via tpay fast payments (online transfer, debit card, e-wallets), BLIK, bank transfer, cash on delivery. If you make a cash-on-delivery order, the value of which exceeds 5,000 PLN, we charge a prepayment whose value is determined individually. For inquiries, please call or email.

When payment is made by wire transfer, an advance invoice will be issued after the payment is recorded (whether all or half of the order has been paid, an advance invoice is issued). On the day the goods are shipped, a final invoice is issued. Sales documents are printed and sent along with the goods to the customer.

For this purpose, we invite you to contact our installment system specialist. Please send me a list of furniture you wish to purchase on installments to [email protected] Also, the necessary information can be obtained by calling 533 341 640.

Yes, you can take advantage of the purchase by the leasing company LEASELINK. Under each product there is an option to fill out a preliminary leasing application. The company that provides such a service will contact you. If you have any questions, feel free to contact me at [email protected] or at (22) 69 00 666

Furniture care

The oak countertop is coated with natural oil wax, resistant to stains. You can order a sample of the countertop through the store so you can judge the color in reality.

Wipe oiled countertops clean of dust with a slightly dampened cloth without using detergents. However, oiled wooden countertops require proper care and attention. It is necessary to avoid spilling liquid on the countertop. If the situation arises, wipe dry immediately. The use of cup pads is recommended. We protect 90% of our furniture with natural oil wax.

Why oiling?

– it’s a natural method that has been used for hundreds of years
– in case of scratches or stains, it’s easy to renew the worktop at home
– oil emphasizes the natural color of the wood

Repeat treatment:

Wooden countertops for maintaining the best effect are worth oiling from time to time. The process involves applying a small amount of oil to the countertop with a sponge or cotton cloth. It takes only a few minutes but keeps the countertop in excellent condition.

Renovation:

Every wooden piece of furniture requires maintenance once in a while. Its purpose is to refresh the appearance or repair light damage like scratches.

What to do in case of staining, for example, with paint or scratches?

Oiled wooden countertops are very practical in this regard. If damaged, they can be reconditioned. All you have to do is rub off the top with sandpaper and reapply the oil. After such treatment, the countertop will be like new.

For this process we will use the repair kit available in our online store, which includes:

spray cleaner,
Top-Oil 3058,
pad handle,
non-woven fabric for application,
sanding cloth

In addition, we recommend getting sandpaper with 220 and 400 gradations on a sponge and 1000 for smoothing the surface. Each operation (sanding/painting/rubbing) should be done along the lamellae.

Abrade the whole oak piece with sandpaper of 220 gradation, then 400 and 1000
Collect the resulting sanding dust preferably with a dry cloth or paper towel.
After wiping off the dust, you can proceed with oiling. We use the pad included in the kit to apply the oil. You can also replace the pad with a roller or a scrubbing sponge.
After painting, let the parts dry (on average from 4-6 hours depending on temperature and humidity). After this treatment, the office is like new. We recommend using the spray cleaner a few days after the last maintenance of the wooden countertop.

Using a repair kit increases the life of your wooden countertop.

What is the warranty period?

The warranty period is 2 years, or 7 years with annual paid service.

An ordinary eraser is all that is needed to remove a pen stain from a wooden tabletop. A white eraser works best to avoid leaving additional marks on the wood surface.

Oak wood is characterized by its high hardness and density, which makes it extremely durable for daily use. However, regular maintenance is required to maintain its beauty.

An oak countertop, when properly cared for and protected, is an investment for years. Its natural beauty and durability make it valued both in kitchens and offices. However, it is worth remembering to protect it regularly and avoid contact with water to enjoy its aesthetics for a long time.

Avoid excess water: Wood does not tolerate excessive moisture, so avoid washing countertops under running water or using a very wet cloth.

Use soft cloths: Use soft rags or cloths to clean so as not to damage the wood surface.

Cleaning along the grain: When cleaning, always direct your movements along the grain of the wood to avoid disturbing the surface structure.

Immediate drying: After cleaning, wipe the countertop dry immediately to prevent the wood from absorbing moisture.

We do not recommend placing the desk directly next to a radiator. Prolonged exposure to high temperatures and dry air can adversely affect the wood, causing it to dry out, crack or warp. It is best to keep a safe distance from heat sources.

Usually regular vacuuming with a soft brush or wiping with a slightly damp (well squeezed) microfiber cloth is enough. For heavier dirt, you can use special wood care products according to the manufacturer’s instructions. Excessive water and aggressive detergents should be avoided.

Everyday:

Soft, dry cloth or microfiber cloth: For regular removal of dust and fine dirt. Always wipe along the grain of the wood.
Slightly damp cloth: For heavier dirt, you can use a slightly dampened (very well wiped) soft cloth. Always wipe the countertop dry after wiping.

Larger dirt:

Special preparations for wood: There are special products available on the market for cleaning and care of wooden countertops. Always follow the manufacturer’s instructions.

Mild detergent: you can use a small amount of mild dish liquid diluted in water. Apply the solution to a cloth, squeeze well and wipe the soiled area. Then wipe with a clean, damp cloth and dry thoroughly.

In order to clean furniture fronts without streaks, regardless of the material, it is worth following a few universal rules and possibly adapting them to the specifics of the front (e.g. matte, glossy, wooden):

General rules for cleaning fronts without streaking:

Use a soft cloth: The best will be a microfiber cloth that does not scratch the surface and collects moisture well. Avoid rough sponges and scourers.
Slightly damp cloth: The cloth must not be too wet so as not to leave streaks. Squeeze it out well.
Wipe dry: After washing the front with a damp cloth, immediately wipe it with a dry, clean microfiber cloth. This is a key step in preventing streaks.
Movements when cleaning: Try to wipe the fronts evenly, making longitudinal movements in line with the direction of the wood grain or in one continuous direction on uniform surfaces.
Avoid aggressive agents: Strong detergents, solvents, abrasives can damage fronts and contribute to streaking or dulling.
Respond quickly to stains: Fresh stains are easier to remove without leaving a residue.

Guarantees, certifications and ecology

Yes, all our products come with a manufacturer’s warranty. Please refer to the terms and conditions of the warranty for details.

Deerhorn wood furniture, made of solid wood and finished with oils, can be a good choice for allergy sufferers. Solid wood is less porous than some other furniture materials, which reduces the accumulation of dust and dust mites.

The wood finishing oils we use are natural and safe.

Yes, we make sure that our furniture is environmentally friendly. We use materials that meet strict environmental standards, and many of them are certified (such as FSC for wood). Our furniture is produced with respect for natural resources, and the production process minimizes the negative impact on the environment.

Deerhorn furniture is designed with the health of users and the environment in mind. In the production process, the company uses materials that meet high environmental and health standards. The wood used in the furniture comes from sustainably managed, FSC®-certified forests.

In addition, Deerhorn furniture uses TSCA Title VI certified furniture boards, which means they are free of harmful chemicals such as formaldehyde, which can be present in some adhesives and finishing materials.

Thanks to these efforts, Deerhorn furniture combines functionality with attention to the health of users and environmental protection.

Design and consulting

Yes, we offer comprehensive office interior design services. Our specialists help you create functional and aesthetic spaces that meet the needs of your office. We take care of both consulting and full design of the arrangement, selection of furniture and optimization of space to ensure comfort and efficiency in any office.